Overview
What is Bizzabo?
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and…
Bizzabo Blazes Ahead of Other Hybrid Event Software
Good features and super fast speed for event management.
We LOVE Bizzabo!
Elevate x Bizzabo
Great Event Platform!
Bizzabo
Fine for basics, not the most user-friendly tool
In my opinion, Not User Friendly
Great product with great customer service
Really Solid Events Platform with a lot of Great Capabilities
Bizzabo is easy to use and makes things simple, while still containing multitudes of functionality
Bizzabo
Bizzabo review
Bring back event marketing with Bizzabo!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Attendee list export (36)8.080%
- Event analytics (37)7.777%
- Registration, RSVP, and ticketing (39)7.373%
- Email marketing (35)6.060%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14,999 per year
Features
Mobile Capabilities
Support for mobile devices like smartphones and tablets.
- 7.6Responsive Design for Web Access(30) Ratings
Web design aimed at producing easy-to-read sites across a range of different devices.
- 7.8Mobile Application(30) Ratings
A dedicated app for iOS and/or Android.
- 7.9Dashboard / Report / Visualization Interactivity on Mobile(28) Ratings
In-app dashboard reports and data visualization.
Online Meetings / Events
Features related to hosting and attending meetings and events online.
- 7.2Calendar integration(23) Ratings
Scheduling capabilities integrate with users’ Calendars.
- 6.7Meeting initiation(19) Ratings
Meetings can be easily initiated, whether they are scheduled or on the fly.
- 7Integrates with social media(14) Ratings
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
- 7.3Record meetings / events(19) Ratings
Meetings and webinars can be recorded for playback.
- 6.9Slideshows(15) Ratings
Presenters can present slideshows during the meeting within the web conferencing platform.
- 7.2Event registration(29) Ratings
Attendees can register in advance for upcoming online events (such as webinars).
Online Events Collaboration
Features related to collaboration between attendees during web conferences, webinars, and other online events.
- 7.7Live chat(20) Ratings
Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.
- 7.3Audience polling(17) Ratings
Presenters can ask for audience input.
- 7.4Q&A(21) Ratings
Attendees can ask questions during the presentation.
Online Events Security
Features related to the security of meetings and other events held via web conferencing/webinar software.
- 8User authentication(28) Ratings
Administrators can require users to authenticate their identities before joining a meeting.
- 8.1Participant roles & permissions(29) Ratings
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
- 7.6Confidential attendee list(22) Ratings
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.
Online Events Marketing
Features related to the marketing and branding of online events, and use of online events for marketing purposes.
- 7.4Branding options(33) Ratings
Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)
- 7.2Integration to Marketing Automation(24) Ratings
Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.
- 8Attendee list export(36) Ratings
The ability to export lists of event participants.
Virtual Event
These are features for Virtual Event software.
- 7.3Registration, RSVP, and ticketing(39) Ratings
Attendees can register, RSVP, and/or purchase tickets for the event in advance
- 6Email marketing(35) Ratings
Personalized email marketing to registered attendees, either within the software or through integrations
- 7.3Livestreaming(26) Ratings
Events can be broadcast live to hundreds or thousands of attendees
- 7Audience engagement(31) Ratings
Interactive features like live chat, polls, Q&A, and gamification
- 6.9Event recording(25) Ratings
Events can be recorded so that attendees can rewatch presentations at a later time
- 5.2Virtual booths(13) Ratings
Sponsors can set up customizable virtual booths that attendees can visit
- 6.4Networking(29) Ratings
Video and text chats specifically for attendee networking are available
- 7.7Event analytics(37) Ratings
Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bizzabo?
Bizzabo Features
- Supported: Manage an entire event portfolio from a single platform.
- Supported: Deliver more engaging, human, and impactful experiences.
- Supported: Grow a community and drive Return on Event with cross-event analytics and rich data insights
- Supported: Produce in-person, virtual, and hybrid experiences and execute any event type
- Supported: Execute any event at any scale, from 10 attendees to 10 million.
- Supported: Expert professional services and support serve as a seamless extension of an in-house team.
Bizzabo Screenshots
Bizzabo Videos
Bizzabo Integrations
Bizzabo Competitors
Bizzabo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Global |
Supported Languages | English |
Bizzabo Downloadables
Frequently Asked Questions
Bizzabo Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 30% |
Mid-Size Companies (51-500 employees) | 30% |
Enterprises (more than 500 employees) | 40% |
Comparisons
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Reviews and Ratings
(140)Attribute Ratings
Reviews
(1-25 of 27)Elevate x Bizzabo
We use most of the features, including speaker profiles, sponsor profiles, session management, registration, promo codes, etc. It has been really helpful for almost all of our event related data to live in one place.
This will be our second year using Bizzabo, as well.
- Agenda building and session management
- Registration and promo codes
- Customer service
- We'd love to see the ability to have conditional logic for registration
- We'd love to see the ability to accept payment before completing all registration questions
- There are a few bugs in the speaker portal that I know the team is actively working on
Bizzabo
- signup forms
- sponsor portal
- smart badges
- website embeds
- Agenda
- Agenda Embed
- Speakers Embed
- Support
Fine for basics, not the most user-friendly tool
- Bizzabo has a good reporting dashboard that made things simple
- Bizzabo makes it easy to share access within our teams
- Bizzabo has a relatively clean UI
- I feel that customer relations were not particularly great. Slow response times and not very helpful when we did get in contact.
- Although UI is clean, functionality was a bit clunky.
- Limitations within asset creation were frustrating and time-consuming when building out events.
Bizzabo
- Scheduling client meetings
- Easy to set up and create the page
- Able to access worldwide
- Multi-language function without creating two different URL
- Setting up meeting in multi language function (last time when I created both English and Japanese event pages, it wasn't liking together so the same time slots were open both English and Japanese site, which confused clients.
- New function to link the Bizzabo page to the sponsored event page
When clients all over the world can set up a meeting with us online and once the time slot is taken, it automatically closes another meeting request.
It is less appropriate when we need the event page with meeting setup function in multi languages.
As I mentioned earlier, as long as the multi language pages links each other, timeslots for the meeting set up doubled or tripled which may lead to double/triple bookings.
Bizzabo review
- backend reporting
- up time
- data manipulation
- UX
- customer support
Bring back event marketing with Bizzabo!
- Ability to set up numerous types of tickets
- Provides easy to easy templated pages for the event website
- Full integration with Android / Apple event app
- Customized pages on the even website can be tricky to use, not super intuitive
- Bring back the chat option for live support
Best event registrations capturing tool
- It was great to use this platform for an offline conference event we recently held in Singapore. Even one of the audience member asked about the platform we used to capture audience attendance.
- We also used Bizzabo for one of our webinar held in the past and the kind of customisations we did were totally beyond our expectations. The Bizzabo customer support team is really quick and prompt with resolving all our queries.
- We held a couple of more webinars where we we added Bizzabo landing page as the registrantion link for the audience. The report triggering feature in Bizzabo made it quite easy for our stakeholders to track the number of people who registered for the webinar and helped them set the expectitions right.
- In the beginning it was a bit tricky to navigate through the features available to us but slowly and gradually we figured it out.
- The customer support team sometimes take some time to get back with a response on some urgent request so I think that could be worked on.
- Sometimes, it take a bit of time for the changes to update on the actual landing page
A Solid Platform With A Good Streaming Solution
- Offers different streaming solutions
- Easy to customize your event website
- Dedicated customer service manager
- We have cookie issues where some of our clients have problems using the platform
- Many speakers don't receive the forgot password email to reset their email and there is no other way for them to do it
- Occasionally run into latency issues
Bizzabo has been the best event management software we have ever used. They live up to their promises.
- Event Registration
- Event App
- Post Event Data
- Session Scanning
- Lead Retrieval
- Bizzabo's email tool could use a good update to allow for more customization and easier functionality.
- Bizzabo's survey and polls tool could also use an update to allow for easier use of selected audiences, more customization, easier duplication, and better alerts and confirmations.
- It would make Bizzabo's registration tool even better if you were able to easily sell add-on tickets and group tickets (without every registrant's name at the time of check-out)
Scalable and friendly user
- Whitelabeling space and URLs
- Agenda set up
- Automated communications
- Integrations
- Add ons such as language providers
- Analytics
We faced a challenge with a translator provider, so events that need to be hosted in several languages need more set up time than a solo language one.
Buzz over to Bizzabo for Business
- There are a lot of customizable features
- They have wonderful customer service
- When the report system does work, these are extremely helpful
- They give you the ability to host sessions in the platform or embed a Zoom link
- Our attendees complained about having to login every time to view content
- You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
- The email system is hard to format within Bizzabo
- Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
- Reports were missing data and it took two weeks to get corrected
- When recording a session, you have to go back and download it, and then upload it. This process should be easier.
My biggest compliment is that you can build out your own conference pages and customize them to fit your needs. I have worked with a company before who I would have to send these updates to and then wait for them to complete. It is wonderful to be able to go into the system and do it myself.
Solid event tool with broad functionality
- Handles refunds, cancellations and registration changes
- Nice looking site layout that is fairly easy to customize
- Easy reporting and stats access
- Need ability to save exported report format instead of customizing each time
- Some of the site menu and formatting options are inflexible or a little less-than-intuitive to use
Bizzabo for Events
Some main problems Bizzabo has solved:
- Alleviated the bottle-neck between our web team and events team for creating and updating the landing pages
- Smooth speaker and sponsor portals so repeat speakers and sponsors don't have to submit their assets multiple times
- Easy mobile app to make automatic updates to
- Easy to read analytics
- Notifications and updates about your event and how its progressing
- Super easy on the attendee end
- Editing the landing pages can be a little difficult - lots of back and forth
- Free vs paid registration features - there are some features where its either one or the other (session registration) that I wish was available for both types
- Issues with Marketo integration
Less Appropriate: Booking meetings - we tried to use Bizzabo to book meetings for an event and it just turned into a mess. Pulling reports was like pulling teeth and was a VERY manual process to see who was signing up for what time
Great for small events. Enterprise-sized companies, tread lightly!
That said, we didn't find Bizzabo's service to be robust enough or stable enough for our needs as an enterprise-sized company with very specific compliance and user experience requirements. After two years, we will be moving to another vendor.
- Intuitive platform back-end
- Great staff
- Events can be built quickly
- Platform stability
- Focus seems to be on front-end (appearance) instead of back-end (functionality)
- Some essential features require plugins (data events, payment processing, gamification, etc.)
In a larger company with more complex registration flows and a need for detailed options on the back end, the platform might still be too immature. One of the biggest problems we faced with Bizzabo was the inability to translate system messages and some of the interface labels/buttons into local languages and the inability to offer a multi-lingual experience natively in the platform.
Not ideal for huge customizability.
- I like the community aspect of the site where users can share their tips and tricks.
- Uploading large lists can be very easy.
- The training provided was good.
- I found that the sites were not customisable enough for my clients needs.
- The platform was at times difficult to navigate and not very intuitive.
- You cannot edit the footer of emails to suit business needs of clients.
Great first experience with Bizzabo!
Bizzabo is incredibly important for us in developing our online community. Before signing with the platform, we struggled with our digital events and content appearing at arms-length from the company, but using Bizzabo has now solved this issue by allowing the events to be so personalized and embedded in our website and for people to use their profiles for events again and again.
- Easy to use and very intuitive back-end
- Good, personalized customer service
- Range of digital options
- I am hoping that one day there will be a way to stream whilst also having webcams for audience members simultaneously (i.e., a blend of the interact and stream options). The blending of these two options would really take it to the next level for us.
For really large conferences where you want to be able to see a large number of people on a screen at the same time and want their active interaction it is perhaps less well suited - small to medium events are probably best here!
Powerful tool that's constantly upgrading to meet the needs of a virtual & hybrid event world
- Constant product updates
- Integrates with Marketo - pretty flexible too
- Engagement within the virtual event (speaker Q&A, reactions, networking opps with other attendees, and more)
- The amount of data they provide is amazing
- The new attendee venue is a little confusing for attendees
- The backend can be difficult to navigate at first sight
- Virtual networking between attendees - they're still working on improving this though!
Great Platform for a Good Price
- Customer Service: they have a very helpful client services and support team.
- Making product updates based on needs and feedback
- The registration process is smooth
- Sponsor profiles/virtual booths
- There are not always a lot of adaptabilities
- Not being able to track who clicks onto a sponsor's website from their partner listing
A Trusty Event Buddy
- Flexible
- Scalable
- Cost effective for large scaling
- An appointment feature with a calendar for the community feature
- Allowing video player embed code instead of embedding entire widget (limits the styling)
Quick Event Turnaround
- Flexible registration solutions
- Virtual Studio
- Networking
- Website could be more flexible
- Emails could be more customisable
- localisation
Event Producer Review - Bizzabo
- Customization of platform
- Ease of use for attendees
- Customer service reaction
- Receiving post event data seems to be a hassle
- There really needs to be a way to gate off events from users who should not be able to access the platform. We have run into this issue for every event and our clients who use Bizzabo really need these events secured.
- Sometimes when there are new and upcoming features these features tend to be clunky and do not run super efficient. I think some more people need to talk together on Bizzabo's side to ensure that as the platform continues to grow, functionality and accessibility to not suffer.
Bizzabo has made my daily work routine easier
- Integration with our CRM went pretty smoothly so that we could transfer the information and data into the respective tool without any problems
- With the help of the analysis tool, clear tracking and individual follow-up of the participants can be achieved
- Additional items can be booked easily, e.g. on-site check-in and the data runs in real-time in Bizzabo
- virtual sponsors are difficult to represent via Bizzabo. This function still needs to be fine-tuned so that virtual sponsors/ exhibitors can be attractively displayed in Bizzabo.
Bizzabo is the best!
- Smooth registration.
- Amazing and quick customer support.
- Reporting and analytics.
- We are waiting for the next advanced streaming options where Bizzabo can edit and produce the video portions of our event.
- Wish we could pay extra for you to build our website for us.
- Manage multiple sessions at once
- Present in high-quality video
- Allow for the coordination of more than one event at a time
- Provide virtual support the day of the event
- It is difficult for users to toggle between sessions
- It is not always easy for the user to sign-in
- The buttons from the admin side can be confusing during a session
Bizzabo is for event nerds!
- Clean UI for users
- integrations with other tools (SFDC)
- plug and play widgets and learning. I was able to teach myself the tool relatively quickly
- promo codes are easy to set up and use
- Missing add-on tickets like training. this is key and many organizations use add-on ticket types. this needs to be added asap so that it's a seamless and easy process for event pros to set up within their registration instance.
- We need more dashboards and reporting, or more detail around payments. I feel like this is a bit of a gray area and isn't as easy to dig into as it should be.
- group pricing functionality could be built out more
- build a community! bizzabo doesn't seem to value the community of its users or training. I would advise setting up training for users with their CSM or classes. you are kinda just left on your own to figure it out with very little guidance.